I prayed this was one of my smaller mistakes. Might be a huge one…

I got a new phone today. I’ve needed one for a while. My “old” one is giving up on me slowly. Anyways, I tried to set up my new phone with my family helping but I think we did something wrong… nothing was syncing. Everything on my old phone was supposed to go to the new one. Apps, contacts, pictures. EVERYTHING. But no. It’s me. Why would my new phone be normal? The only things that synced were my pictures and one of my friends and my group chat with my friends. Nothing else. Dang you AT&T!! My mom had to contact AT&T to get help and figure it out. Hopefully they help!! 🤞